Identify each waiting period
Policies can have an initial wait, a condition-specific wait and a pre-existing disease wait. Record each separately along with its start date and exceptions. Do not assume a single number in a brochure describes every benefit.
Calculate your share
A deductible is an amount paid before the policy begins paying under its terms. A co-payment is a share of an admissible claim. Sub-limits, non-payable expenses and room restrictions can add further costs. Ask the insurer to walk through an example using the actual policy wording.
Find specific exclusions
Read both the standard exclusions and those applied to your application. Ask about therapy, devices, home support and treatments you expect to use. An absent benefit is not evidence of inclusion. Keep a written note of unanswered questions.
Review at renewal
Keep earlier schedules and any endorsements so that you can track changes. Ask whether cover, terms or premiums have changed. Do not rely on our fictional waiting periods as a statement of legal maxima or insurer practice.
Questions to take with you
- Which waiting periods apply to each benefit?
- What costs are non-payable?
- Are there condition-specific endorsements?
Official reading & sources
Reviewed 11 October 2026. Check current official information before relying on legal provisions, scheme benefits or a real product. No fictional plan feature on SereneLife is evidence of actual coverage.
Includes the 2023 disability-focused product circular, its 2024 modification, and the 2024 health insurance master circular. Product availability is distinct from individual underwriting.