For internal reference. Plans, prices and records are fictional. No insurance is sold or issued.About SereneLife
Plain language, please

Insurance without the jargon.

Simple starting definitions. The exact meaning in an actual policy is the one that matters.

Sum insured
The cover limit, subject to the policy’s benefit limits and conditions.
Premium
The cost of an insurance policy for its stated period.
Co-payment
The percentage of an admissible claim you pay.
Deductible
The amount paid by you before cover pays under its terms.
Waiting period
Time before a specified benefit becomes available.
Exclusion
An event, service or condition the policy does not cover.
Sub-limit
A smaller limit for a particular benefit within the overall cover.
Underwriting
Individual assessment of an insurance proposal by an insurer.
Pre-existing disease
A condition meeting the policy’s definition of an existing disease before purchase.
Cashless claim
An approved arrangement for an insurer to settle admissible hospital costs directly; other costs can remain yours.
Reimbursement
A process of claiming admissible expenses after paying them yourself.
Endorsement
A written amendment to a policy.
Nominee
A person designated under the applicable policy process to receive a benefit; legal effects depend on the policy and law.
Portability
A process for moving health cover between insurers under applicable rules.
Family floater
A policy where eligible family members share a cover limit.
Renewal
Continuation of a policy for a new period under applicable terms.